Understanding the process of getting help through the aged care government system can be confusing. Whether you are a carer, relative or yourself wanting aged care, the government website is a great place to start. However, there are a few basics to know before you make that call to book an assessment - 1800 200 422 (8am-8pm- Mon-Fri). Being fully informed will help you to ask for the right assessment for the right funding. Be aware that you will be expected to contribute towards the services provided in addition to the funding given. There are many other services available, such as yard maintenance, respite, personal care, social support, and transport.